Privacy Policy

Privacy Policy

Last update: 03-08-2025

1. Who are we?

dr. Wiggly Eye
info@wigglyeye.com

We are responsible for the processing of your personal data as described in this privacy policy.

2. Which personal data do we process?

We process the following personal data:

• Name, address, city, postal code
  
  

• Email address
  
  

• Phone number
  
  

• Payment details (as provided via payment provider)
  
  

• IP address
  
  

• Order history
  
  

• Communication data (such as messages via email or contact form)
  
  

• Data obtained via cookies and similar techniques (see our cookie policy)
  
  

3. What do we use your personal data for?

We use your data for the following purposes:

• Processing orders and payments
  
  

• Shipping orders and digital downloads
  
  

• Communication about your order and customer service
  
  

• Sending newsletters (if you have subscribed)
  
  

• Improving our website and services
  
  

• Complying with legal obligations
  
  

4. Legal basis for processing

The processing of your personal data is based on:

• Performance of a contract (Art. 6(1)(b) GDPR)
  
  

• Consent (Art. 6(1)(a) GDPR) for example for marketing communications
  
  

• Legal obligations (Art. 6(1)(c) GDPR)
  
  

5. With whom do we share your personal data?

We only share your data with third parties involved in:

• Payment processing (e.g., Mollie, PayPal)
  
  

• Delivery and shipping (postal or courier services)
  
  

• IT services and hosting
  
  

• Marketing services (such as email platforms, only with consent)
  
  

We ensure that these parties comply with the GDPR and properly protect your data.

6. How long do we keep your data?

We do not keep your personal data longer than necessary for the purposes for which it was collected, unless legally required otherwise. For orders, the retention period is usually 7 years in accordance with fiscal rules.

7. Your rights

You have the right to:

• Access your personal data
  
  

• Correct inaccurate data
  
  

• Request deletion of data (if possible)
  
  

• Request restriction of processing
  
  

• Object to processing
  
  

• Receive your data or have it transferred to another (data portability)
  
  

• Withdraw your consent for marketing
  
  

To exercise these rights, you can contact us via [email address].

8. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

9. Cookies and similar techniques

For information about our use of cookies, please refer to our cookie statement at [link to cookie policy].

10. Changes to this privacy policy

We reserve the right to modify this privacy policy. We recommend that you regularly visit this page for the latest version.